Protecting your private information is our priority. This Statement of Privacy governs data collection and usage for epsilla.com, their respective subdomains, and any other websites owned and operated by Epsilla, Inc. (“Epsilla”). The Epsilla website may include opt-in services for data storage, data visualization, and data analysis. By using the Epsilla website, you consent to the data practices described in this statement.
Collection of Your Personal Information
Epsilla may collect personal identifiable information, such as your:
- Name
- Address
- E-mail Address
- Phone Number
- IP Address
- Time and date of your access
- Personal information that you send to Epsilla or allow Epsilla to access on your behalf as part of the opt-in services
If you purchase Epsilla’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Epsilla public message boards, this information may be collected and used by others.
Epsilla encourages you to review the privacy statements of websites you choose to link to from Epsilla so that you can understand how those websites collect, use and share your information. Epsilla is not responsible for the privacy statements or other content on websites outside of the Epsilla website.
Use of Your Personal Information
Epsilla collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Epsilla may also use your personally identifiable information to inform you of other products or services available from Epsilla and its affiliates. Epsilla may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Epsilla does not sell, rent or lease your information to third parties.
Epsilla may share your information with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Epsilla, and they are required to maintain the confidentiality of your information.
Epsilla may keep track of the websites and pages our users visit within Epsilla, in order to determine what Epsilla services are the most popular. This data is used to deliver customized content and advertising within Epsilla to customers whose behavior indicates that they are interested in a particular subject area.
Epsilla will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Epsilla or the site; (b) protect and defend the rights or property of Epsilla ; and, (c) act under exigent circumstances to protect the personal safety of users of Epsilla , or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Epsilla. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Epsilla website.
Use of Cookies
The Epsilla website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Epsilla pages, or register with Epsilla site or services, a cookie helps Epsilla to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Epsilla website, the information you previously provided can be retrieved, so you can easily use the Epsilla features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to firlly experience the interactive features of the Epsilla services or websites you visit.
Security of Your Personal Information
Epsilla secures your personal information from unauthorized access, use, or disclosure. Epsilla uses the following methods for this purpose:
- SSL Protocol: Your data is encrypted when it travels to or from the Epsilla website.
- Data uploaded to Epsilla data services: Epsilla uses Amazon Web Services (AWS) to provide our cloud-based retrieval augmented generation service for generative AI applications. AWS is trusted by the world’s leading companies to provide reliable and secure service.
- See AWS for more information about how they protect your data.
- When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Your credit card number is not stored on the Epsilla website.
Children
Epsilla does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes To This Statement
Epsilla will occasionally update this Statement of Privacy to reflect company and customer feedback. Epsilla encourages you to periodically review this Statement located at www.epsilla.com/privacy, or to request a copy of this policy at the address below to be informed of how Epsilla is protecting your information.
Contact Information
Epsilla welcomes your questions or comments regarding this Statement of Privacy. If you believe that Epsilla has not adhered to this Statement, to request changes to your personally identifiable information retained by Epsilla, or to exercise choice on how we collect and process your personally identifiable information please contact Epsilla at:
We will respond to requests as commercially reasonable, within the capabilities of our systems, and in accordance with applicable data privacy law.
Effective on Nov 16, 2023